Getting Started

Drop N Lockerz couldn’t be any simpler to use. Sign up for an account via the app, drop off your order into one of our smart lockers located at your apartment building and we’ll let you know when it’s ready.

  1. Sign up for an account on our website or App.
  2. Drop off your clothes in a secure bag and place your order with the locker number you dropped off your bag(s) in
  3. We’ll contact you by text and/or email when your order is ready for pick up.

At the moment you can pay with your debit or credit card (Visa, MasterCard and American Express). We will only charge you at the end of the service when your items are dropped off.

All transactions are securely processed through a service called ???, which is one of the safest ways, with solid encryption using SSL.

Yes. It’s the only way we know that we need to pick up your order! It also helps us track your order and avoid any delays with getting it back to you.

You will find our lockers located in apartment complexes throughout London. 

Laundry & Dry Cleaning Service

We offer dry cleaning, wash & fold, tailoring, and other specialty item cleaning such as leather, etc.

We do our best to ensure that your orders get delivered back in a timely manner. However, we also need to ensure that we properly treat stains and press your clothes. In most cases, orders are delivered back within two business days, but if one item is held up, we will hold the order until the next day when everything is ready. Items such as sheets, pillowcases, hand washed items and other specialty items often require an extra day of processing and may delay your order.

Yes, the minimum order value is £20

Yes, please do so. This will ensure that your order will be processed as per your requirements. We advise to use a separate bag for each type of service you require (laundry, dry cleaning, ironing).

At one of our super, high quality local facilities

We know it can feel weird to place your clothes in a locker, but, our local teams of experienced dry cleaners will always handle your clothes with the utmost care and respect.

Yes, you can cancel the order within the app up to 4 hours before the scheduled pickup slot. If your pickup slot is within the next four hours then please contact us via hello@dropnlockerz.com 

Cancelling your order less than four hours before a scheduled collection will incur a £5 additional charge for the privilege.